Praca w Pradze

[kaneda]

Witam,

W firmie pojawiły się nowe oferty pracy na trzech następujących stanowiskach:

- Operations Specialist Engineer, IP - Italian Speaking x2,


Experience Required
• Fluent in English and Italian essential.
• Minimum 2 year’s experience within Operations environment of a Telco or large service provider
• Minimum two years of work in a technical IP support position.
• Minimum one year experience with Trouble Ticketing tools
• Minimum one year experience with network monitoring tools
• General knowledge of telecom industry and standards
• Excellent fault diagnostics and trouble-shooting abilities
• Experienced user of Microsoft Office applications



IP
• Certification: CCNA / CCNP /JNCNA or equivalent qualification.
• Very good understanding of IP routing knowledge in an ISP environment.
• Excellent skills working with Cisco devices and IOS
• Excellent skills working with Juniper devices and JUNOS
• Excellent technical knowledge of CE/CPE configurations and trouble-shooting.
• Basic knowledge of UNIX tools such as bash, vi, sed, grep etc.
• Good experience in the use of IP management tools, both commercial and open source
• General knowledge or telecom industry, operational processes and standards.
• Demonstrable experience of OSS systems and system requirements, such as SMARTS




- Operations Specialist Engineer, IP - French Speaking x3,

Experience Required
• Fluent in English and French essential.
• Minimum 2 year’s experience within Operations environment of a Telco or large service provider
• Minimum two years of work in a technical IP support position.
• Minimum one year experience with Trouble Ticketing tools
• Minimum one year experience with network monitoring tools
• General knowledge of telecom industry and standards
• Excellent fault diagnostics and trouble-shooting abilities
• Experienced user of Microsoft Office applications



IP
• Certification: CCNA / CCNP /JNCNA or equivalent qualification.
• Very good understanding of IP routing knowledge in an ISP environment.
• Excellent skills working with Cisco devices and IOS
• Excellent skills working with Juniper devices and JUNOS
• Excellent technical knowledge of CE/CPE configurations and trouble-shooting.
• Basic knowledge of UNIX tools such as bash, vi, sed, grep etc.
• Good experience in the use of IP management tools, both commercial and open source
• General knowledge or telecom industry, operational processes and standards.
• Demonstrable experience of OSS systems and system requirements, such as SMARTS

Person Specification
• Professional, structured and proactive approach.
• Self-motivated with excellent interpersonal and communication skills
• Positive and approachable team player
• Calm and productive under pressure
• Detail-oriented and organised approach to work
• Efficient and productive with good time management skills
• Able to resolve problems quickly and effectively
• Able to work in a team with little supervision and using own initiative
• Highly service oriented with strong customer-facing skills
• Able to resolve problems quickly and effectively
• Flexible approach: able to work under pressure and occasional extended hours.
• Pro-active approach towards problems presented
• Strong team spirit
• Able to make decisions, follow support procedures, accurately prioritise support tickets and escalation paths
• Able to handle multiple support tickets in a profressional manner
• Creative thinker who can accurately interpret conversations and communications into support tickets



- Senior Operations Specialist Engineer.

Experience Required
• Minimum 4 years experience within IP Operations environment of a Telco or large ISP.
• Minimum 3 years of work in a technical IP technical 2nd line support position.
• Excellent and demonstrable experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment.
• Excellent Cisco hardware and IOS knowledge (12xxx, 7xxx, 8xx and 17xx routers and 3550 and 65xx switches).
• Good Juniper and JUNOS knowledge (MX960, M7, M10 and Juniper CPEs/CEs).
• Excellent technical knowledge of CE/CPE configurations and trouble-shooting.
• Excellent knowledge of UNIX tools such as bash, vi, sed, grep etc.
• Strong experience in the use of IP management tools, both commercial and open source.
• General knowledge or telecom industry, operational processes and standards.
• General technical understanding of other technologies (eg. VoIP, SDH and DWDM).
• Demonstrable experience of OSS systems and system requirements, such as SMARTS.
• Qualification: CCNA / CCNP /JNCNA or equvalent qualification.

Person Specification
• Professional, structured and proactive approach.
• Self-motivated with excellent interpersonal and communication skills.
• Positive and approachable team player.
• Calm and productive under pressure.
• Detail-oriented and organised approach to work.
• Efficient and productive with good time management skills.
• Able to resolve problems quickly and effectively.
• Decision maker.
• Able to proactively develop and coach a team of engineers and technicians with the minimum of assistance from the manager.
• Strong sense of customer advocacy.

Zainteresowanych proszę o kontakt.

Pozdrawiam
K.