Przekierowanie rozmowym ISDN - CUCM nie działa

Problemy związane z Unified Communications

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bart
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Przekierowanie rozmowym ISDN - CUCM nie działa

#1

#1 Post autor: bart » 03 gru 2019, 14:00

Spadł na mnie ten voice zupełnie niespodziewanie i muszę się jakoś ogarnąć.
Może ktoś rzucić okiem i chociaż naprowadzić gdzie szukać. Lokalizacje połączone są VPN i każda ma swój Voice Gateway. Mam CUCM i z telefonu VoIP dzwonię do innej lokalizacji gdzie za Voice Gateway jest stara centralka ISDN. Scenariusz jest taki że osoba A z lokalizacji głównej dzwoni do osoby B z lokalizacji zdalnej ona odbiera rozmowę i jest ok, mogą rozmawiać. Jednak w momencie jak osoba A chce przełączyć rozmowę (transfer) osoby B do osoby C, która jest również w głównej lokalizacji tam gdzie jest osoba A to rozmowa zostaje rozłączona. Włączyłem debug i widać coś takiego:

*Dec 3 12:31:30.948: //2268057/803AB92B8A01/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x2AF19E4C, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=05952,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=72796(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=10, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Dec 3 12:31:30.948: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 3 12:31:30.948: :cc_get_feature_vsa malloc success
*Dec 3 12:31:30.948: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 3 12:31:30.948: cc_get_feature_vsa count is 2
*Dec 3 12:31:30.948: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 3 12:31:30.948: :FEATURE_VSA attributes are: feature_name:0,feature_time:723032848,feature_id:2267553
*Dec 3 12:31:30.948: //2268058/803AB92B8A01/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
*Dec 3 12:31:30.948: //2268058/803AB92B8A01/CCAPI/ccCallSetContext:
Context=0x2B275D80
*Dec 3 12:31:30.948: //2268057/803AB92B8A01/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=10
*Dec 3 12:31:31.096: //2268058/803AB92B8A01/CCAPI/cc_api_call_proceeding:
Interface=0x2AF19E4C, Progress Indication=NULL(0)
*Dec 3 12:31:31.100: //2268058/803AB92B8A01/CCAPI/cc_api_call_alert:
Interface=0x2AF19E4C, Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1)
*Dec 3 12:31:31.100: //2268058/803AB92B8A01/CCAPI/cc_api_call_alert:
Call Entry(Retry Count=0, Responsed=TRUE)
*Dec 3 12:31:31.100: //2268057/803AB92B8A01/CCAPI/ccCallAlert:
Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1)
*Dec 3 12:31:31.100: //2268057/803AB92B8A01/CCAPI/ccCallAlert:
Call Entry(Responsed=TRUE, Alert Sent=TRUE)
*Dec 3 12:31:31.100: //2268058/803AB92B8A01/CCAPI/cc_api_get_called_ccm_detected:
CallInfo(ccm detected=0)
*Dec 3 12:31:31.100: //2268057/803AB92B8A01/CCAPI/ccConferenceCreate:
(confID=0x2AA69378, callID1=0x229B99, gcid=0-0-0-0, tag=0x0)
*Dec 3 12:31:31.100: //2268058/803AB92B8A01/CCAPI/ccConferenceCreate:
(confID=0x2AA69378, callID2=0x229B9A, gcid=0-0-0-0, tag=0x0)
*Dec 3 12:31:31.100: //2268057/803AB92B8A01/CCAPI/ccConferenceCreate:
Conference Id=0x2AA69378, Call Id1=2268057, Call Id2=2268058, Tag=0x0
*Dec 3 12:31:31.100: //2268057/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

*Dec 3 12:31:31.100: cc_api_get_xcode_stream : 4683
*Dec 3 12:31:31.100: //2268057/803AB92B8A01/CCAPI/cc_api_bridge_done:
Conference Id=0x4695, Source Interface=0x31210C34, Source Call Id=2268057,
Destination Call Id=2268058, Disposition=0x0, Tag=0x0
*Dec 3 12:31:31.100: //2268058/803AB92B8A01/CCAPI/cc_api_bridge_done:
Conference Id=0x4695, Source Interface=0x2AF19E4C, Source Call Id=2268058,
Destination Call Id=2268057, Disposition=0x0, Tag=0xFFFFFFFF
*Dec 3 12:31:31.100: //2268057/803AB92B8A01/CCAPI/cc_generic_bridge_done:
Conference Id=0x4695, Source Interface=0x2AF19E4C, Source Call Id=2268058,
Destination Call Id=2268057, Disposition=0x0, Tag=0xFFFFFFFF
*Dec 3 12:31:31.100: //2268057/803AB92B8A01/CCAPI/ccConferenceCreate:
Call Entry(Conference Id=0x4695, Destination Call Id=2268058)
*Dec 3 12:31:31.100: //2268058/803AB92B8A01/CCAPI/ccConferenceCreate:
Call Entry(Conference Id=0x4695, Destination Call Id=2268057)
*Dec 3 12:31:31.100: //2268058/803AB92B8A01/CCAPI/cc_api_caps_ind:
Destination Interface=0x31210C34, Destination Call Id=2268057, Source Call Id=2268058,
Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,
Modem=0x2, Codec Bytes=20, Signal Type=3)
*Dec 3 12:31:31.100: //2268058/803AB92B8A01/CCAPI/cc_api_caps_ind:
Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
Playout Max=1000(ms), Fax Nom=300(ms))
*Dec 3 12:31:31.104: //2268057/803AB92B8A01/CCAPI/ccCallNotify:
Data Bitmask=0x7, Call Id=2268057
*Dec 3 12:31:31.104: //2268058/803AB92B8A01/CCAPI/cc_api_get_called_ccm_detected:
CallInfo(ccm detected=0)
*Dec 3 12:31:31.104: //2268057/803AB92B8A01/CCAPI/cc_api_get_delay_xport:
CallInfo(delay xport=FALSE)
*Dec 3 12:31:31.104: //2268057/803AB92B8A01/CCAPI/cc_process_notify_bridge_done:
Conference Id=0x4695, Call Id1=2268057, Call Id2=2268058
*Dec 3 12:31:31.264: //2268057/803AB92B8A01/CCAPI/cc_api_caps_ind:
Destination Interface=0x2AF19E4C, Destination Call Id=2268058, Source Call Id=2268057,
Caps(Codec=0x4, Fax Rate=0x1, Vad=0x1,
Modem=0x0, Codec Bytes=20, Signal Type=2)
*Dec 3 12:31:31.264: //2268057/803AB92B8A01/CCAPI/cc_api_caps_ind:
Caps(Playout Mode=1, Playout Initial=120(ms), Playout Min=40(ms),
Playout Max=180(ms), Fax Nom=300(ms))
*Dec 3 12:31:31.264: //2268057/803AB92B8A01/CCAPI/cc_api_caps_ack:
Destination Interface=0x2AF19E4C, Destination Call Id=2268058, Source Call Id=2268057,
Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_NONE(0x1), Vad=OFF(0x1),
Modem=OFF(0x0), Codec Bytes=20, Signal Type=2, Seq Num Start=7636)
*Dec 3 12:31:31.264: mars_flex_dsprm_current_codec_comp:DSP:0 FLEX Complexity Codec
*Dec 3 12:31:31.264: flex_dsprm_forking_mixing_support:
*Dec 3 12:31:31.264: //2268058/803AB92B8A01/CCAPI/cc_api_caps_ack:
Destination Interface=0x31210C34, Destination Call Id=2268057, Source Call Id=2268058,
Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_NONE(0x1), Vad=OFF(0x1),
Modem=OFF(0x0), Codec Bytes=20, Signal Type=2, Seq Num Start=7636)
*Dec 3 12:31:31.264: mars_flex_dsprm_current_codec_comp:DSP:0 FLEX Complexity Codec
*Dec 3 12:31:31.264: mars_flex_dsprm_current_codec_comp:DSP:0 FLEX Complexity Codec
*Dec 3 12:31:31.264: mars_flex_dsprm_current_codec_comp:DSP:0 FLEX Complexity Codec
*Dec 3 12:31:31.264: //2268058/803AB92B8A01/CCAPI/cc_api_voice_mode_event:
Call Id=2268058
*Dec 3 12:31:31.264: //2268058/803AB92B8A01/CCAPI/cc_api_voice_mode_event:
Call Entry(Context=0x2B275D80)
*Dec 3 12:31:35.020: %ISDN-6-CONNECT: Interface Serial0/2/0:30 is now connected to 72796 N/A
*Dec 3 12:31:35.020: //2268058/803AB92B8A01/CCAPI/cc_api_call_connected:
Interface=0x2AF19E4C, Data Bitmask=0x1, Progress Indication=NULL(0),
Connection Handle=0
*Dec 3 12:31:35.020: //2268058/803AB92B8A01/CCAPI/cc_api_call_connected:
Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
*Dec 3 12:31:35.024: //2268057/803AB92B8A01/CCAPI/ccCallConnect:
Progress Indication=NULL(0), Data Bitmask=0x1
*Dec 3 12:31:35.024: //2268058/803AB92B8A01/CCAPI/cc_api_get_called_ccm_detected:
CallInfo(ccm detected=0)
*Dec 3 12:31:35.024: //2268057/803AB92B8A01/CCAPI/ccCallConnect:
Call Entry(Connected=TRUE, Responsed=TRUE)
*Dec 3 12:31:35.024: //2268057/803AB92B8A01/CCAPI/ccCallNotify:
Data Bitmask=0x7, Call Id=2268057
*Dec 3 12:31:35.024: //2268058/803AB92B8A01/CCAPI/cc_api_get_called_ccm_detected:
CallInfo(ccm detected=0)
*Dec 3 12:32:13.624: //2268057/803AB92B8A01/CCAPI/cc_api_set_called_ccm_detected:
CallInfo(called ccm detected=TRUE ccmVersion 3)
*Dec 3 12:32:13.624: //2268057/803AB92B8A01/CCAPI/cc_api_call_notify:
Data Bitmask=0x1, Interface=0x31210C34, Call Id=2268057
*Dec 3 12:32:13.624: //2268057/803AB92B8A01/CCAPI/cc_api_get_ssCTreRoutingNotSupported:
CallInfo(ssCTreRoutingNotSupported=FALSE)
*Dec 3 12:32:13.624: //2268057/803AB92B8A01/CCAPI/cc_api_get_ccm_detected:
CallInfo(ccm detected=TRUE)
*Dec 3 12:32:13.624: //2268058/803AB92B8A01/CCAPI/ccCallNotify:
Data Bitmask=0x1, Call Id=2268058
*Dec 3 12:32:13.724: //2268057/803AB92B8A01/CCAPI/cc_api_call_disconnected:
Cause Value=16, Interface=0x31210C34, Call Id=2268057
*Dec 3 12:32:13.724: //2268057/803AB92B8A01/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)
*Dec 3 12:32:13.724: //2268057/803AB92B8A01/CCAPI/ccConferenceDestroy:
Conference Id=0x4695, Tag=0x0
*Dec 3 12:32:13.724: //2268057/803AB92B8A01/CCAPI/cc_api_bridge_drop_done:
Conference Id=0x4695, Source Interface=0x31210C34, Source Call Id=2268057,
Destination Call Id=2268058, Disposition=0x0, Tag=0x0
*Dec 3 12:32:13.724: //2268058/803AB92B8A01/CCAPI/cc_api_bridge_drop_done:
Conference Id=0x4695, Source Interface=0x2AF19E4C, Source Call Id=2268058,
Destination Call Id=2268057, Disposition=0x0, Tag=0x0
*Dec 3 12:32:13.724: //2268057/803AB92B8A01/CCAPI/cc_generic_bridge_done:
Conference Id=0x4695, Source Interface=0x2AF19E4C, Source Call Id=2268058,
Destination Call Id=2268057, Disposition=0x0, Tag=0x0
*Dec 3 12:32:13.728: //2268057/803AB92B8A01/CCAPI/ccCallDisconnect:
Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)
*Dec 3 12:32:13.728: //2268057/803AB92B8A01/CCAPI/ccCallDisconnect:
Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
*Dec 3 12:32:13.728: //2268057/803AB92B8A01/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null

*Dec 3 12:32:13.728: //2268058/803AB92B8A01/CCAPI/ccCallDisconnect:
Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Dec 3 12:32:13.728: //2268058/803AB92B8A01/CCAPI/ccCallDisconnect:
Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
*Dec 3 12:32:13.728: //2268058/803AB92B8A01/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
*Dec 3 12:32:13.740: //2268057/803AB92B8A01/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
*Dec 3 12:32:13.740: //2268057/803AB92B8A01/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x31210C34, Tag=0x0, Call Id=2268057,
Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
*Dec 3 12:32:13.740: //2268057/803AB92B8A01/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
*Dec 3 12:32:13.740: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 3 12:32:13.740: :cc_free_feature_vsa freeing 2B189F68
*Dec 3 12:32:13.740: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 3 12:32:13.740: vsacount in free is 1
*Dec 3 12:32:13.748: %ISDN-6-DISCONNECT: Interface Serial0/2/0:30 disconnected from 72796 , call lasted 38 seconds
*Dec 3 12:32:13.924: flex_dsprm_close_cleanup
*Dec 3 12:32:13.924: //2268058/803AB92B8A01/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x2AF19E4C, Tag=0x0, Call Id=2268058,
Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
*Dec 3 12:32:13.924: //2268058/803AB92B8A01/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
*Dec 3 12:32:13.924: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 3 12:32:13.924: :cc_free_feature_vsa freeing 2B189B08
*Dec 3 12:32:13.924: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 3 12:32:13.924: vsacount in free is 0
*Dec 3 12:35:13.924: //-1/xxxxxxxxxxxx/CCAPI/ccAppShutdownMode:


Z góry dzięki za jakiś wskazówki.

bart
wannabe
wannabe
Posty: 389
Rejestracja: 09 maja 2005, 10:33
Lokalizacja: Zielona Góra
Kontakt:

Re: Przekierowanie rozmowym ISDN - CUCM nie działa

#2

#2 Post autor: bart » 03 gru 2019, 19:05

Na razie znalazłem tylko tyle, że muszę sprawdzić czy kodeki się poprawnie ustawiają to raz i ewentualnie czy przy transferze rozmowy nie ma problemu z numerami.

bart
wannabe
wannabe
Posty: 389
Rejestracja: 09 maja 2005, 10:33
Lokalizacja: Zielona Góra
Kontakt:

Re: Przekierowanie rozmowym ISDN - CUCM nie działa

#3

#3 Post autor: bart » 04 gru 2019, 09:53

Sprawa się wyjaśniła. Okazało się że brakowało dodatkowej konfiguracji w Call Manager.

ODPOWIEDZ